Table of Contents

Keeping Found Things Found
The Study and Practice of Personal Information Management

By, William Jones


Table of Contents




Preface / xi

Contributors / xvi


FOUNDATIONS


Chapter One
A study and a practice

1.1 / Keeping found things found / 4

1.2 / An ideal and the reality / 7

1.3 / A brief history of PIM / 10

1.4 / Who benefits from better PIM and how? / 13

1.5 / A study and a practice / 14

1.6 / Looking forward: A map for this book / 15


Chapter Two
A personal space of information

2.1 / Starting out / 25

2.2 / What is information to us? / 28

2.3 / How is information personal? / 33

2.4 / The information item and its form / 36

2.5 / Defining a personal space of information / 40

2.6 / Making sense of the PSI / 45

2.7 / Looking back, looking forward / 50


Chapter Three
A framework for personal information management

3.1 / Starting out / 56

3.2 / Perspectives on personal information management / 59

3.3 / PIM activities to map between information and need / 60

3.4 / PIM-related activities and PIM-related areas / 67

3.5 / Weaving PIM activities together / 72

3.6 / Looking back, looking forward / 75


ACTIVITIES


Chapter Four
Finding and re-finding: From need to information

4.1 / Starting out / 80

4.2 / Getting oriented / 82

4.3 / Everyday finding: Death by a thousand look-ups / 89

4.4 / Finding is multistep / 93

4.5 / The limitations in ideal dialogs of finding / 105

4.6 / Wayfinding through the PSI / 107

4.7 / Looking back, looking forward / 114


Chapter Five
Keeping and organizing: From information to need

5.1 / Starting out / 122

5.2 / Getting oriented / 125

5.3 / Everyday keeping and organizing: To each his own / 126

5.4 / Keeping is multifaceted / 129

5.5 / The limitations of future perfect visions / 134

5.6 / PICing our battles / 138

5.7 / Looking back, looking forward / 150


Chapter Six
Maintaining for now and for later

6.1 / Starting out / 154

6.2 / Getting oriented / 156

6.3 / Maintaining for now / 160

6.4 / Maintaining for later / 166

6.5 / Maintaining for our lives and beyond / 171

6.6 / Looking back, looking forward / 176


Chapter Seven
Managing privacy and the flow of information

7.1 / Starting out / 180

7.2 / Getting oriented / 182

7.3 / Managing the outflow / 186

7.4 / Managing the inflow / 195

7.5 / Staying in the flow / 202

7.6 / Looking back, looking forward / 207


Chapter Eight
Measuring and evaluating

8.1 / Starting out / 212

8.2 / Getting oriented / 214

8.3 / A yardstick for measuring PIM practice elements / 216

8.4 / What can research tell us about methods of measuring and evaluating in our practices PIM? / 222

8.5 / Measuring and evaluating in real life / 230

8.6 / Can self-study of PIM practices contribute to the larger study of PIM? / 236

8.7 / Looking back, looking forward / 239


Chapter Nine
Making sense of things

9.1 / Starting out / 244

9.2 / Getting oriented / 245

9.3 / Making sense as outcome vs. activity / 251

9.4 / Making sense of things as a PIM activity / 257

9.5 / Methods for making sense / 263

9.6 / Looking back, looking forward / 267


SOLUTIONS


Chapter Ten
E-mail disappears?

10.1 / Starting out: Is e-mail a very successful failure? / 272

10.2 / PIM problems in e-mail: The one-two punch / 274

10.3 / PIM activities in e-mail / 279

10.4 / Future visions of e-mail / 284

10.5 / Looking back, looking forward / 296


Chapter Eleven
Search gets personal

11.1 / Starting out / 300

11.2 / Search-as-interaction / 303

11.3 / Search-as-technology / 307

11.4 / Making search more personal / 310

11.5 / Wayfinding and search / 313

11.6 / Looking back, looking forward / 317


Chapter Twelve
PIM on the go

12.1 / Starting out / 320

12.2 / Getting oriented / 323

12.3 / A foreseeable future / 325

12.4 / What to expect from PIM-on-the-go? / 336

12.5 / Looking back, looking forward / 344


Chapter Thirteen
PIM on the web

13.1 / Starting out / 348

13.2 / Getting oriented / 349

13.3 / A foreseeable future? / 351

13.4 / What to expect for PIM-on-the-Web? / 354

13.5 / Looking back, looking forward / 366


CONCLUSIONS


Chapter Fourteen
Bringing the pieces together

14.1 / Starting out / 370

14.2 / Getting oriented / 372

14.3 / Stories of synergy / 374

14.4 / Kinds of integration / 379

14.5 / Enabling unifications / 380

14.6 / Looking back, looking forward / 385


Chapter Fifteen
Finding our way in(to) the future

15.1 / Starting out / 388

15.2 / To the future / 389

15.3 / In the future / 394

15.4 / On our way / 399


References / 403

Index / 423